Terms and Conditions

Last Updated: 21-02-2025

Welcome to Calvadoss Canada. By accessing and using our website [www.calvadoss.ca] (the “Site”) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms

1.1. These Terms and Conditions govern your use of our Site and services.
1.2. We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Your continued use of the Site constitutes acceptance of those changes.
1.3. Our business operates under Canadian e-commerce regulations, including the Competition Act, the Consumer Protection Act, and Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Eligibility

2.1. You must be at least 18 years old or have parental/guardian consent to use this Site.
2.2. You agree to provide accurate, complete, and up-to-date information when making a purchase.

3. Products & Pricing

3.1. We strive to ensure that product descriptions, images, and prices are accurate; however, errors may occur. We reserve the right to correct any errors and update product details at any time.
3.2. Prices are listed in CAD (Canadian Dollars). Applicable GST/HST/PST/QST taxes will be calculated at checkout based on your location.
3.3. Product availability may vary, and we reserve the right to discontinue any item at any time without notice.

4. Orders & Payments

4.1. By placing an order, you agree to pay the total amount displayed at checkout.
4.2. We accept payments via credit/debit cards, PayPal, and Interac e-Transfer. All transactions are securely processed.
4.3. Orders are confirmed only after successful payment processing. We reserve the right to cancel any order suspected of fraud or policy violation.

5. Shipping & Delivery

5.1. We ship across Canada and select locations in the United States.
5.2. Shipping costs are calculated at checkout and depend on the shipping destination and chosen service.
5.3. Estimated delivery times are provided at checkout but are not guaranteed. Delays caused by weather, customs, or courier issues are beyond our control.
5.4. Any customs duties, brokerage fees, or import taxes for US orders are the responsibility of the customer.

6. Returns & Refunds

6.1. We accept returns within 14 days of delivery, provided the product is unused, in original packaging, and in resellable condition.
6.2. To initiate a return, contact us at [support email] with your order details. Customers are responsible for return shipping costs unless the product is defective or incorrect.
6.3. Refunds are processed within 5-10 business days after the returned item is inspected. Original shipping fees are non-refundable.
6.4. Final Sale Items: Certain items, such as custom orders and personal-use items, are non-refundable.

7. Warranty & Liability

7.1. We offer a limited warranty on products only as provided by manufacturers.
7.2. Calvadoss Canada is not liable for any damages, losses, or injuries resulting from product misuse.

8. Intellectual Property

8.1. All content on this Site, including images, text, logos, and product designs, is owned by Calvadoss Canada and protected under Canadian copyright and trademark laws.
8.2. You may not reproduce, distribute, or modify any content without prior written consent.

9. Privacy Policy & Data Protection

9.1. Your personal information is collected, stored, and used in compliance with PIPEDA (Personal Information Protection and Electronic Documents Act).
9.2. By using our services, you consent to the collection and processing of your data as outlined in our Privacy Policy [link].
9.3. We do not sell, trade, or share your personal information with third parties without your consent.

10. Governing Law & Dispute Resolution

10.1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Canada and the Province of [Your Province].
10.2. In case of disputes, we encourage customers to contact us first to resolve issues amicably. If unresolved, disputes shall be handled in the courts of [Your Province], Canada.

11. Contact Information

For any questions about these Terms and Conditions, please contact us at:
Email: calvadosscanada@gmail.com
Business Address: 7585 St. Patrick Ave, Prince George, BC V2N 4C7